Terms of Service

Last updated: May 4, 2025

1. Acceptance of Terms

Welcome to Bevly. By accessing or using our website, mobile application, and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Bevly Ltd ("Bevly," "we," "us," or "our"). You must be at least 18 years old or the legal drinking age in your jurisdiction, whichever is higher, to use our Services.

2. Description of Services

Bevly provides a digital loyalty platform for pubs and customers. Our Services include (but are not limited to):

  • Digital loyalty cards for customers
  • Reward programs for participating venues
  • Digital wallet integration
  • Customer relationship management tools for venues
  • Analytics and reporting services
  • Digital ordering and payment services
  • Digital menu and menu management services
  • Employee management and training services
  • Employee shift and schedule management services
  • Employee performance and feedback management services

3. User Accounts

3.1 Account Creation

To use certain features of our Services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

4. User Conduct

You agree not to:

  • Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services
  • Use the Services for any fraudulent or illegal purpose or any purpose as to avoid relevant charges within a legal tax authorities jurisdiction.
  • Attempt to circumvent any content-filtering techniques or security measures we employ (i.e. venue limits, account/venue access etc)
  • Attempt to access or use another user's account or content without authorization
  • Use the Services to distribute unsolicited promotional or commercial content (any newsletter or promotion you run must be associated with your venue)
  • Encourage or induce any third party to engage in any activities prohibited under these Terms
  • Use the service in a method that is not compliant with the law, i.e. not in a way that is illegal in the UK.
  • Use the service in a way that is not compliant with the terms of service, privacy policy, or any other policies or agreements that we have with you.
  • Offer any rewards or promotions that are not compliant with the law, i.e. not in a way that is illegal in the UK.
  • Circumvent employee rights and privacy rights. In circumstances where the company is not compliant with the law in regards to breaks, scheduling and other rights, you must cease to use the service.
  • Operate a venue that does not have a valid license to sell alcohol for the purpose of selling alcohol.
  • Operate a venue that does not have a valid license to sell food for the purpose of selling food.
  • Fail to inform Bevly of any changes to the venue's license or any other relevant information that may affect the venue's ability to operate.
  • Fail to inform Bevly Limited of any changes to the venue's ownership or any other relevant information that may affect the venue's ability to operate.

5. Venue Participation

For venue owners and operators who use our Services ("Venues"):

  • Venues are responsible for maintaining the accuracy of their venue information, offers, and promotions. Venues which do not adhere to this policy will be unpublished and their loyalty scheme will be disabled until relevant information is updated.
  • Venues must honor the rewards and promotions offered through our Services. Customers have the ability to report venues to us for review. In the event that your venue has been found to offer a promotion, or loyalty scheme and they have refused to adhere to their promotion or loyalty scheme, then the venue will be removed.
  • Venues must comply with all applicable laws and regulations including those related to alcohol service and advertising.
  • Bevly reserves the right to remove a Venue from our platform if they violate these Terms
  • Bevly reserves the right to remove a Venue from our platform if they are found to be in breach of any of the terms of service, privacy policy, or any other policies or agreements that we have with you.
  • Bevly reserves the right to seek enforcement action against a venue that is in breach of these terms of service, privacy policy, or any other policies or agreements that we have with you.
  • Bevly reserves the right to make any formal complaint to the relevant authorities if we suspect that a venue is in breach of any law relating to the sale of alcohol, food, tobacco, or other goods or services.
  • Venues are responsible for ensuring that they are compliant with requirements under the Equality Act 2010.
  • Venues are responsible for ensuring that they are compliant with requirements under the Disability Discrimination Act 1995.
  • Venues are responsible for ensuring that they are compliant with requirements under the Data Protection Act 1998.
  • Venues are responsible for ensuring that they are compliant with requirements under the Health and Safety at Work Act 1974.
  • Venues are responsible for ensuring that they are compliant with requirements under the Employment Rights Act 1996.
  • Venues are responsible for ensuring that they are compliant with requirements under the Working Time Regulations 1998.
  • Venues are responsible for ensuring that they are compliant with requirements under the National Minimum Wage Act 1998.
  • Venues are responsible for ensuring that they are compliant with requirements under the Consumer Rights Act 2015.
  • Venues are responsible for ensuring that they are compliant with requirements under the Gambling Act 2005.
  • Venues are responsible for ensuring that they are compliant with requirements under the Licensing Act 2003.
  • Venues are responsible for ensuring that they are compliant with requirements under the Licensing Act 2003.
  • Venues should seek legal advice if they are unsure about any of the requirements under the above acts.

6. Intellectual Property

6.1 Our Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to all information, software, text, displays, images, and the design, are owned by Bevly or our licensors and are protected by intellectual property laws. Any unauthorized use of our intellectual property is strictly prohibited.

6.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your business operations, including access by your authorized users (such as your employees, contractors, and customers) solely in connection with your use of the Services. You may not resell, sublicense, or otherwise make the Services available to third parties except as expressly permitted by these Terms.

7. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL BEVLY LIMITED, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

9. Indemnification

You agree to defend, indemnify, and hold harmless Bevly, its directors, employees, partners, agents, contractors, licensors, service providers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Contractual Agreements

Some Venues may be offered a contractual agreement, the content of the contractual agreement will render these terms invalid and the content of the contractual agreement will be enforceable excluding these terms.

13. Miscellaneous

For the avoidance of doubt, the company reserves the ability to change account criteria, and business criteria at any time. The company therefore reserves the right to amend account information and business information for your account at any time. Some information may be updated without your consent, and you agree to be bound by these changes.

14. GDPR Compliance

Bevly is compliant with the GDPR and other relevant data protection laws. We will not share your data with any third parties without your consent.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

16. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: [email protected]
  • By phone: +44 (0) 1244 911028
  • By mail: Legal Department, Bevly Limited, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom